Skills
Background
Education
- Product strategy and road-mapping
- Market research and analysis
- User experience (UX) design
- Agile methodologies
- Cross-functional team leadership
- Data analysis and interpretation
- Financial market knowledge
- Stakeholder management
- Total Synergy | Senior product manager
- SixSix | Product manager
- Finmedia | Product manager
- ACY Securities | Chief market analyst
- Charterprime | Senior analyst
- Master of Business Administration (UTS)
- Graduate Certificate in Product Management (RMIT)
- Graduate Certificate in Applied Finance (Macquarie)
- RG146 Certificate, Diploma Financial Services (Financial Planning) IIT Melbourne
Skills
- Product strategy and road-mapping
- Market research and analysis
- User Experience (UX) design
- Agile methodologies
- Cross functional team leadership
- Data analysis and interpretation
- Financial market knowledge
- Stakeholder management
Background
- Total Synergy | Senior product manager
- SixSix | Product manager
- Finmedia | Product manager
- ACY Securities | Chief market analyst
- Charterprime | Senior analyst
Education
- Master of Business Administration (UTS)
- Graduate Certificate in Product Management (RMIT)
- Graduate Certificate in Applied Finance (Macquarie)
- RG166 Certificate, Diploma Financial Services (Financial Planning) IIT
Professional Highlights
Profile
- Experienced Product Manager specialising in new product feature and venture discovery product strategy and data analysis
- Over 6 years of diverse experience working with multiple products across various companies
- Expertise in start-up and new product development including all aspects of discovery
- Skilled in revitalising established products to recapture market share.
- Exceptional ability to simplify complex subjects for broad audiences facilitating rapid concept development.
- Unique background combining product management with financial market analysis and economics offering valuable insights for companies involved in financial and related activities.
Career
Senior Product Manager | Total Synergy
February 2023 - Present
At Total Synergy a Sydney-based SaaS company serving the architecture, engineering, and construction industries, I lead product development initiatives that have significantly improved customer satisfaction and product usage metrics.
I successfully transformed large-scale ideas into tangible, deliverable projects, leading to improved PSAT scores and increased daily usage over a 6-month period. A standout achievement was developing the most successful feature in the company’s 25-year history garnering over 24,000 uses within 24 hours of release across 17,000 users. I simultaneously led five development teams, facilitating agile ceremonies to deliver complex projects ahead of schedule and under budget. My strong interpersonal and communication skills greatly improved customer relations and cross-functional team collaboration, enhancing overall product development outcomes.
Key Performance Metrics
- Drove annual recurring revenue growth from $8 million to $10.5 million, a 35% increase.
- Improved customer satisfaction scores from 3 to 8 out of 10.
- Boosted user engagement on an updated feature by 325% from 1,250 to 5,350 users within 24 hours of release.
- Increased average monthly usage of a refreshed feature from 24,000 to 72,000, a 300% improvement.
- Achieved 34,000 uses of a new feature within one week, engaging 17,000 unique users
Product Manager | SixSix
February 2021 - 2023
At SixSix, a Melbourne based product management consultancy, I provided strategic product leadership to various organisations including Versent, Football Australia, and UbiPark.
Key achievements include developing comprehensive demographic and financial models for digital products, implementing user analytics integrations to optimise customer journeys, and presenting strategic visions that unified diverse teams of clients and stakeholders. I also implemented communication and reporting policies that enhanced cross-functional team coordination, resulting in smoother project execution and faster delivery times.
Throughout my tenure, I guided development teams through entire product lifecycles, ensuring successful product launches aligned with customer needs and company visions.
Product Manager | Finmedia
June 2020
At FinMedia, a start-up media consultancy for financial service providers, I led market research and discovery activities that identified potential markets and products. I developed comprehensive go-to-market strategies incorporating customer intelligence from journey mapping, empathy mapping, and user mapping. My efforts resulted in revenue positivity and successful consulting engagements with three large organisations ultimately leading to the company’s acquisition.
Extended CV
Executive Summary
“I am a product manager specialised in new product, feature, and venture discovery, product strategy, and data analysis. More than 6 years of experience involving a diversity of experience while working with an array of products for multiple companies.
Training and experience focused on start-up and new products which involved all aspects of discovery and relevant skills. However, I have also worked with existing products that have been in the market for as much as twenty years and needed a fresh analysis and re-focus to recapture the marketplace.
One valuable skill is the ability to examine complex subjects and make them comprehensible for a broad audience enabling a rapid uptake of ideas to enhance concept development.
My earlier career as a chief market analyst for a broker brings a deep understanding of broader financial and geopolitical issues, and how they impact local business and in the world of product management, product development.
I am fully committed to the challenges and excitement of developing new products, developing existing products to improve their position in the market, and working with development and marketing teams to bring about optimal corporate results.”
Product Management and Related Positions
Total Synergy | Product Manager | February 2023 - Current
Total Synergy is a Sydney based SaaS organisation with software purpose built for architecture, engineering, and construction industries. The company provides a range of project management, budget control, invoicing, and timesheet features to enable businesses to have more time for design.
Key Achievements
- Project and Initiative Successes
Successfully transformed many large ideas into tangible and deliverable projects, and initiatives, with scope ranging from 2 sprints to 20, leading to improved PSAT and customer satisfaction scores by 20%, resulting in higher daily usage metrics over a 6-month period and an increase in product sales. - Most Successful Feature
Developed the most successful feature in 25 years with over 20,000 uses in 24 hours post release, with a total of 17,000 users. - Leadership and Team Management
Led 5 development teams simultaneously and facilitated all agile ceremonies throughout sprints to successfully deliver complex projects ahead of schedule and under budget. - Cross-functional Collaboration
Collaborated with other product, UX, development, sales, marketing, CS, and leadership teams while representing the organisation and the product team with strong interpersonal communication skills greatly improving efficiency and the effectiveness of all teams’ workflows and product development outcomes. - Contributions to Process Improvement and Team Efficiency
Contributed to the product team's discovery processes and standardised them. - Customer Engagement
Improved greatly improved the customer to product team relations through strong interpersonal and communication skills and playing a crucial role in the understanding of customer needs and preferences. - Provided a Behavioural Focus for Legacy Features
Redeveloped and redesigned legacy features and functions with a UX/UI behavioural focus.
Flow X | Product Advisory Member | January - December 2023
Tradeflow is a technology provider focused on the physical delivery of commodities and the tokenisation of trade financing. FlowX has recently acquired funding of $2million USD to enter development through private channels.
Key Achievements
- Market Research and Analysis
Conducted thorough market analysis that identified several market participants leading to product market fit and ultimately led to first round private funding. - Product and Feature Innovation
Through market research and the identification of product market fit and finding the gap in customer needs pioneered the product vision, strategy and roadmap for expected development and resource requirements to reach product launch and beyond. - Partnership Development
Established key strategic partnerships resulting in shared marketing activities and an increase in customer base for FlowX.
SixSix | Product Manager | February 2021 - 2023
SixSix is based in Melbourne and provides consultant Product Management services to a range of organisations including Versant, Football Australia, and Ubi Park. The company’s provides short and long-term functions covering all aspects of product management.
Key Achievements
- Comprehensive Demographic and Financial Models
Developed and delivered comprehensive demographic and financial models for various digital products, utilizing competitive analysis, SWOT analysis, unit pricing analysis, and TAM/SAM/SOM discovery. - User Analytics Integrations
Implemented user analytics integrations to define and optimize the customer journey, leading to improved user experiences and product enhancements. - Unifying Diverse Teams
Presented product and organizational strategic visions, effectively unifying diverse teams of clients and stakeholders, fostering collaboration and shared goals. - Communication Policies
Implemented communication and reporting policies, enhancing communication and coordination between cross-functional teams, resulting in smoother project execution and faster delivery times. - Leadership of Development Teams
Led and guided development teams through the entire product lifecycle, from discovery to delivery, ensuring successful product launches and alignment with customer needs and company vision.
FinMedia | Product Manager | June 2020
FinMedia was a start-up media consultancy to provide written and video content for financial service providers.
Key Achievements
- Discovery
Conducted extensive market research and discovery activities, identifying potential markets and products for the business. - Go-to-Market Strategies
Developed comprehensive go-to-market strategies and frameworks, incorporating customer intelligence from journey mapping, empathy mapping, and user mapping to cater to the needs of end-users and B2B customers. - Implementation
led the implementation of various business strategies and product visions, resulting in revenue positivity and consulting three large organizations with a substantial clientele base, ultimately leading to acquisition and integration into one of the organizations.
University of Technology Sydney | Product Manager/Start-Up Consultant | February 2018 - Current
Consultant to students of the UTS MBA program working on ‘student-led technology-enabled start-ups of the Start-Ups and Business School. This role allowed me to refine and improve my product management skills through hands-on mentoring and practical experience, enhancing my ability to drive innovation and success in the realm of product development.
Some of the organisations I worked with in this role included:
L;fe | Co-Founder
Urban Growth NSW | Entrepreneurial Consultant
Nose Wings | Start-Up Consultant
5B Solar | Entrepreneurial Consultant
Earlier Work in the Financial Sector
My experience as a Chief Market Analyst has provided me with valuable insights, analytical capabilities, and communication skills that greatly benefit me as a Product Manager, which has led to more successful and customer-focused product development strategies. I have worked for:
- ACY Securities | Chief Market Analyst | February 2020 - April 2021
- AusBiz TV | Regular Host and Guest Presenter | March 2020 - February 2021
- Charter Prime | Senior Market Analyst | July 2015 - November 2019
- STIG Trading/Advamode Tech Partnership | Market Analyst | July 2012 - January 2015
Education
- Graduate Certificate in Product Management
Royal Melbourne Institute of Technology | June 2023 - Master of Business Administration (Entrepreneurship)
The University of Technology Sydney | 2019 - Graduate Certificate in Applied Finance
Macquarie University | 2017 - RG146 Certificate, Diploma Financial Services (Financial Planning)
IIT Melbourne | 2012 - Trading Team Apprenticeship
FX NYC | Manhattan, New York | 2011
Portfolio
Product Management
I have included a small sample of my work which identifies the work processes, plans, and results.
If you would like to take a closer look at any of these portfolios, fee free to download them from the view screen.
Planning Boards Re-Skin
Custom Stage Colours
Zapier Integration
Project QBO for USA
Market Analytics
Sydney Morning Herald
by Lucy Battersby and Alex Druce,
The impending reporting season will be a list of ugly confessions from businesses knocked around by the COVID-19 pandemic. But the market won’t be interested in numbers, instead investors will be homing in on outlook and the prospect of a lengthy dividend drought.
With the economy forced into hibernation, analysts say investor reaction this earnings season could all boil down to the storytelling skills of management. A downbeat forecast and any hint of weakness will be punished.
Dividend chasers are also in for pain. A third of the top 100 companies have cut, postponed or cancelled payments in the first half, a depressing reminder for many investors that there is still a level of risk with equities, despite the relatively healthy state of the ASX 200 index.
The data so far suggests a fall of nearly 40 per cent in dividend payments from the ASX compared to 2018-19, which was a year of abundance as companies issued special dividends from strong profits or to beat a potential change to franking credit refund policy. With the new lockdown imposed in Victoria, there may be further revisions before ex-dates as financial officers protect cash flow.
“People already know it is bad,” Saxo bank markets analyst Eleanor Creagh says.
“More broadly (a company’s) outlook is going to generate a lot more focus than the actual numbers … which in some cases don’t even really matter.”
Owing to uncertainty over the pandemic and macro outlook, companies will likely refrain from providing profit guidance, instead the emphasis will be on adaptability and sales or earnings growth. Since January, 11 companies out of the top 100 have lowered their guidance, 38 have withdrawn guidance and 28 reaffirmed or increased guidance, according to UBS.
EY partner and investment banking veteran Duncan Hogg says investors will understand why companies cannot provide a detailed outlook “provided the company is able to articulate clearly why they can’t give an outlook statement”.
“But there is no doubt this will be an interesting earnings season in terms of what is actually reported. We are in unprecedented times undoubtedly,” Hogg says.
But investors will be wary of how companies interpret the COVID-19 disruptions and ACY Securities chief analyst Alistair Schultz says a clear narrative could be key to a company’s success.
“A lot of the results are going to suck, but it could be down to how the leadership presents a plan that separates the companies that get hit hard from the companies that do well.”
And not every company is a COVID loser, there will be a bevy of companies that just happened to be offering the right products and services at the right time. Think supermarkets, iron ore miners and ventilator manufacturers.
Financials
The banking sector has been at the epicentre of the dividend issue from the onset of the pandemic. The Australian Prudential Regulation Authority (APRA) was quick off the blocks with its guidance, initially urging banks to scrap planned dividend payments to shareholders before softening its tone last month.
Banks and insurers have been advised to limit payouts to a maximum of 50 per cent of profits and Commonwealth Bank’s results on Wednesday will show how the industry will respond to APRA’s guidance.
Brokers are divided on just how conservative CBA’s board will be. Bell Potter analyst TS Lim, for instance, is forecasting a final CBA dividend of 20¢, down from $2.31 last year. JP Morgan’s Andrew Triggs has pencilled in a higher payout of 85¢ a share. Westpac, National Australia Bank and ANZ Bank will also provide quarterly trading updates this month and commentary on dividends will be firmly on the radar of investors.
Retail
All eyes will be on COVID costs as the retailers line up to report their earnings this month, with investors keen to know just how much companies spent maintaining social distancing in stores and shipping more orders online than ever before. The ongoing effects of JobKeeper on the overall sector will be closely watched by investors.
The greatest damage will be worn by the discretionary and fashion retail space. Myer, Premier Investments and Lovisa are likely to post weaker sales and profits. Conversely, the online-only stores look set to inject a dose of positivity on the back of double-digit sales growth across most major retailers and the likes of Kogan and Temple & Webster more than doubling their market capitalisation in recent months.
Healthcare
The pandemic has been a mixed blessing for the healthcare sector. Some stocks have benefited while others have been hit hard as the virus forced them to press pause on their day-to-day sales and operations.
Sector heavyweight CSL’s earnings will be closely watched, as will the numbers coming out from hearing implant maker Cochlear. The respective results of both companies will reveal the rigours of the pandemic on their core businesses and the road ahead.
Blood plasma giant CSL’s earnings will show whether COVID-19 has had a long-term impact on the cost and volumes of plasma donations in its main market, the US. Further details on CSL’s vaccine project with the University of Queensland will also be keenly sought.
Meanwhile, Cochlear’s numbers will show how it has weathered the storm given elective surgery shutdowns have disrupted implant sales. Last year it paid a final dividend of $1.75 but is expected to cancel the August dividend this year. Elsewhere, high testing rates for COVID-19 could more than offset earnings weakness for stocks such as Sonic Healthcare.
Technology
The local technology sector has enjoyed the biggest growth this year and players big and small are likely to be fairly upbeat when it comes to outlook. Reporting season seems almost meaningless for the volatile buy now, pay later sector because a series of capital raisings by Afterpay, Sezzle and Splitit has already shed much light on the performance numbers that otherwise would have waited for the full-year results. But as fellow fintech Flexigroup has shown, there is still a lot of bad news potentially lurking in the statements.
Flexigroup factored in a $31 million credit loss provision after looking ahead at the tide of unemployment that will hit the economy over the coming year. And as Citi says of Afterpay (up 695 per cent since March 23): “We are cautious on the outlook for consumer discretionary spend and bad debts when fiscal stimulus measures end.”
Meanwhile, logistics software maker Wisetech has not been on the same rollercoaster as the other tech stocks but all eyes will be on founder and CEO Richard White’s explanation of how the reduced earnout liabilities – which will add more than $100 million to the bottom line for the year ended – does not represent a black mark against its acquisition strategy.
Circuit board designer Altium has already revealed an unaudited 10 per cent rise in revenue but will have to tell shareholders how much its bottom line has been battered by COVID-19. Appen and Xero have financial years ending March 31 and will not be reporting this month.
The mining sector has emerged as a rare bright spot with solid prices for the country’s top commodity exports expected to help companies avoid steep earnings declines. Central to this has been the ebullient iron ore prices, fuelled by resilient demand from China and supply disruptions in Brazil. With spot price above $US100 a tonne BHP, Rio Tinto and Fortescue are all in rude health.
The country’s gold miners, too, have enjoyed a strong run lately, with the yellow metal proving to be one of this year’s best-performing assets as investors seek out safe havens. Gold prices are up almost 20 per cent since the crisis began and this month passed $US1800 an ounce for the first time since 2011, boosting the profits of miners such as Newcrest. Concerns about wider markets and the global economy are expectedto continue supporting the gold price, while the price of copper has been boosted by virus impacts on South American mines.
However, there are fears about the long-term impact of the coronavirus on demand for industrial metals. The outlook for some commodities like coal and copper are emerging as softer than many in the market had been expecting.
Compared to the miners, Australia’s oil and gas sector finds itself facing some tough questions. Lockdown restrictions have seen demand for petrol, diesel, jet fuel and gas plummet and the price shock looks set to reverberate for years to come. In the past month alone, Woodside wrote $6.3 billion off the value of its assets, Origin $1.2 billion and Santos $1.1 billion. Oil Search slashed $500 million and axed a third of its workforce. UBS predicts earnings per share in the energy sector to fall 44.4 per cent largely due to the collapse in prices.
For the top two power utilities – AGL and Origin – earnings in their energy markets divisions will be impacted by slumping demand as offices, small businesses and factories temporarily shut down. They also face tumbling power prices due to an influx of cheap renewable energy entering the grid. Rising economic hardship coupled with huge increases in working-from-home power usage also raises the prospect of a surge in bad and doubtful debts from customers unable to pay their bills.
Telecommunications
The telecommunications sector has been fairly resilient but market leader Telstra’s numbers will be under the microscope. The pandemic has slowed down Telstra’s “T22” restructure program and with the rollout of the National Broadband Network now largely complete, the telco’s boss Andrew Penn’s commentary on the results will signpost an interesting 12 months ahead for the industry.
It will be a much more dire earnings season for the media industry, which has drastically cut costs and in some cases renegotiated with lenders to adapt to significant decline in advertising revenue.
REITs
Finally, investors will be hoping the office and retail property sectors’ post-pandemic future will become clearer as sector heavyweights reveal their results. Many of the main landlords have already warned the market of asset value write-downs but it will be comments on the outlook that will sway sentiment.
Retail landlords have been the hardest hit with close to 90 per cent of tenants being forced to close due to the pandemic. Some of those tenants are unlikely to open their doors again. Malls have survived thanks to supermarkets and food, but they also have a heavy reliance on cinemas, beauty salons and fitness centres, which are closed or struggling. Westfield mall owner Scentre Group and its rival Vicinity have already flagged hefty hits to the value of their respective portfolios.
Meanwhile, the outlook for the office market is mixed with the jury out on whether office workers will return to their desks once COVID-19 is contained.
Video Reports
Workplace Culture
A company that has a good workplace culture experiences a range benefits including greater staff engagement, improved productivity, greater client engagement, and greater profit.
Individuals in the workplace contribute to a good workplace culture when someone works well with people, uses empathy to engage with others, and uses a sense of humour alongside a serious approach to the tasks. This is my approach.
The following are descriptions posted on LinkedIn written by people I have worked with in the last few years.
Eamon Logue, Director SixSix
We've had fascinating conversations that I hope to continue, and I'm envious of his ability to break complex and seemingly abstract concepts down into raw numbers - something I've found useful in the projects we've worked on together.
He's a natural at new product and feature discovery and has a keen eye for proper product strategy, something that I think comes from the translatability of his skills from prior industries. To anyone looking for a product manager with a solid understanding of the business world, skill with numbers, top notch critical thinking, and a personal sense of focus, Alistair should be top of your list."

Danny Beaton, Head of Product, Total Synergy
Alistair has grown the trust and respect of the development team. He has successfully taken several projects from inception all the way to release documentation and following up with customers. He's able to work independently and collaborate great with other product people (including designers) and achieve release dates by staying on top of scope."

Jerry Valasquez, Product Designer, Total Synergy
In summary, Alistair Schultz is a well-rounded professional who excels in every aspect of product management. His qualities as a smart, quick thinker, friendly team worker, and a focused, results-oriented leader, combined with his exceptional approach to product development, make him an invaluable asset to any organization. I wholeheartedly recommend Alistair and look forward to witnessing his continued success in the field of product management."

Amit Kubovsky, Head of Development, Total Synergy
Alistair has successfully guided many projects from start to finish, including release documentation and customer follow-up. He excels both independently and in collaboration with others, effectively managing project scope to meet deadlines. Alistair would be a valuable asset to any team."

Daniel Cran, COO, Total Synergy

Sandy Phan, Development Team Lead, Total Synergy
Alistair is fun to work with and he is usually the one that brightens our daily standups with his jokes and stories, but he can be serious when matters arise. Alistair is also very caring where he would check in on team members to make sure they are okay.
Alistair is not shy to say no to scope creeps but also understand severities and importance of different requirements so we often sit together to understand them and re-prioritise our priorities. This has helped ensuring our projects stay on track and deliver value.
Alistair is very knowledgeable and a great communicator. I look forward to working with him again in the future and highly recommend him for any product manager role."

Aamba Devrou, Product Marketing Lead, Total Synergy
As a team leader, Alistair always leads with confidence. He provides guidance and support to his team while fostering an environment of trust and collaboration. No matter how complex the technical details are, he always takes the time to explain them clearly to anyone who needs it, making sure everyone is on the same page.
Beyond his professional expertise, Alistair is a compassionate and supportive colleague, always ready to lend a helping hand or offer a kind word. Alistair is truly a natural product leader who combines technical acumen with empathy and collaboration."
Jeffrey Wong, Product Manager, Total Synergy
Beyond his technical skills, Alistair is a fantastic team player who fosters collaboration and consistently boosts team morale. He would be a valuable asset to any team, and I highly recommend him."

Jenny Nguyen, Full Stack Developer, Total Synergy
After product releases, Alistair summarised user engagement of the features my team worked on. This helped boost morale, speed and quality when we developed further features that continued to increase customer satisfaction.
Alistair was approachable, helped company culture, and was understanding. I highly recommend anyone that is looking for a senior product manager and maintain a healthy work/life balance to hire him."

Contact Me
I would love to hear from you, please feel free to call or email me.
Email: a-schultz@live.com
